Can I Replace A Recruiter With AI?

July 25, 2023
recruiter ai

The release of ChatGPT has got everyone in a tizzy, wondering if their 9 to 5 will soon become a thing of the past and if their business will survive the AI takeover… 

Okay maybe we’re being a little dramatic, but Open AI’s release of ChatGPT has certainly taken the world by storm. Even its creators were not prepared for the uptake, having to make several upgrades to its capacity since its release in November 2022. In January 2023, ChatGPT reached over 100 million users, making it the fastest growing consumer application to date – yes, it’s beating TikTok!

If you’re not aware, ChatGPT is an AI-automated software that uses machine learning and deep learning to respond to the questions asked by users. Many have found using the AI to generate social media post, blog articles and other content has assisted in reducing creation time. 

Recruiters already use programs and/or AI to complete resume parsing, candidate suitability scoring and automating basic processes. So should you take it one step further and do away with your recruiter altogether?

While replacing your recruiter with the latest AI may seem like a quick fix to save time and streamline the hiring process, it also has its downsides. 

Firstly, AI algorithms are only as good as the data they are trained on, and if that data is biased, so will the AI be. This could lead to unconscious discrimination in the hiring process and negatively impact diversity and inclusion in the workplace.

Additionally, AI lacks empathy and the human touch – which is crucial in building relationships with potential hires and evaluating their fit within a company culture. This can lead to a lack of trust between the company and the candidates and result in a high rate of candidate drop-off.

Relying solely on AI for recruitment takes the human element out of the process, and removes the opportunity for recruiters to use their instincts, gut feelings and interpersonal skills. It also reduces the chance for meaningful connections and personal connections to be formed between the company and the candidates.

While there are some fantastic AI-based solutions out there, we’re yet to see anything that doesn’t require human interaction. Many of the options are quite time consuming, meaning that companies would still need to have their HR manager involved in recruitment – taking away from the ideal scenario of time-saving efficiency.

So while AI for recruitment may seem like a convenient solution, it’s important to weigh up the potential drawbacks and find a balance between technology and human involvement in the hiring process. 

The best way to do this is to engage a recruiter who utilises technology within their process, ensuring you’re getting maximum bang-for-buck on their services. If you’re looking at your options, contact us today to see how we can assist in the most cost-effective way.


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